PRESS RELEASE FOR IMMEDIATE RELEASE

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Toronto Stock Exchange Symbol: SXC

FOR IMMEDIATE RELEASE 

 

Systems Xcellence announced three-year $1.5 million transaction processing contract

MILTON, Ontario, April 13, 2004, Systems Xcellence Inc., ("SXC") (TSX: SXC) a leading provider of healthcare information technology solutions throughout the pharmaceutical supply chain, today announced a transaction processing contract with a regionally-based mid-sized pharmacy benefit management (PBM) company located in the U.S. All values are in U.S. dollars.

"We are pleased to announce another new customer for our transaction processing suite of services. Together, these contracts will help us to achieve our primary objective of building our base of recurring transactional revenue," said Gordon S. Glenn, President & CEO of SXC. "This new customer provides a broad range of traditional PBM services and multiple network offerings; as a result, this agreement gives SXC an expanded presence in this customer's region and a sizeable increase in the number of transactions processed at our data centre in Lombard, Illinois."

Under terms of the three-year agreement, SXC will provide its customer with RxCLAIM®, its industry-leading pharmacy claims processing product. Implementation is expected to be completed in the second quarter of 2004 and the contract is valued at approximately $1.5 million over the three-year period. In addition, SXC will provide RxTRACK® for data warehousing and customized reporting services, and RxMAX® to help manage rebate relationships with pharmaceutical manufacturers.

About RxCLAIM

RxCLAIM is an on-line transaction processing system designed to provide instant on-line adjudication of third party prescription drug claims at the point of service, including trouble-free claims management and cost-effective review, as well as payment and billing support and real-time functionality for updating benefit, price, member, provider and drug details. Providing full flexibility and control, RxCLAIM facilitates the real-time processing of pharmacy claims and payments against eligibility, plan benefits, formularies, price, DUR/DUE, prior-authorization, rebates in addition to many other features.

About Systems Xcellence Inc.

Systems Xcellence (SXC) is headquartered in Milton, Ontario with offices and processing centres in Lombard, Illinois, Scottsdale, Arizona and Victoria, British Columbia. SXC is a leading provider of healthcare information technology solutions and services to the healthcare benefits management industry. The company's product offerings and solutions combine a wide range of software applications, application service provider (ASP) processing services and professional services, designed for many of the largest organizations in the pharmaceutical supply chain, such as pharmacy benefit managers, managed care organizations, retail pharmacy chains and other healthcare intermediaries. SXC can be found on the Internet at www.sxc.com.

This press release contains forward-looking statements based on current expectations. These forward-looking statements entail various risks and uncertainties that could cause actual results to differ materially from those reflected in these forward-looking statements. Risks and uncertainties about the Company's business are more fully discussed in the Management Discussion and Analysis published in the Company's annual report.


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For more information, please contact:

Irwin Studen

Dave Mason

Chief Financial Officer

Investor Relations

Systems Xcellence

Equicom Group

Tel: (905) 876-4741

Tel: (416) 815-0700 x237

Fax: (905) 876-4447

Fax: (416) 815-0080

Email: investors@sxc.com

dmason@equicomgroup.com
www.investorlook.com